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Hello to Valley Beat Residents Please see the below message
BEWARE OF ROGUE TRADERS
We have been made aware of Rogue Traders are operating in the area.
If you have elderly neighbours that may not be on social media could you please alert them to this.
A cold caller or door step rogue trader is someone who may call or visit you unannounced. They may even be someone you have called who offer home improvements, may try to sell you items or sign you up to agreements. Work may often start without you asking them to do so. Prices often inflate and work is substandard if needed at all.
You can protect yourself from cold callers and rogue traders at your door.
Keep your front and back doors secure at all times.
Don’t open the door to cold callers – they could be a rogue trader.
It is your home – you can close the door and end the conversation at any time.
If you do open the door, ensure the chain is secured before opening.
Ask for ID to confirm who they are and check this using a number from the phone book or internet – not the number on their card.
If they offer to do work on your property you can say “no thanks” and shut the door.
Do not keep large sums of money at home.
Report a door step cold calling incident
You can report a cold-calling incident to Citizen’s Advice Consumer Service https://leicspolice.link/4Dv3v by calling 0808 223 1133.
Or, report it to Trading Standards https://leicspolice.link/VITqk if you just want to report an issue, but don't require advice.
If a cold caller is at your door and you feel unsafe or have told them to go away and they refuse, call the police on 101 or if it is urgent call 999.
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